Overview

The Family Express Train is a popular train service that operates between Hanoi and Sapa, a mountainous town in northern Vietnam. The train is designed to provide a comfortable and convenient mode of transportation for families traveling together.

The train departs from Hanoi in the evening and arrives in Lao Cai, the nearest city to Sapa, early in the morning. From there, passengers can take a shuttle bus or taxi to Sapa, which is about 35 km away.

Amenities on board

Individual reading light
Mineral water
Paper cup
Fruit
Biscuits
Wet towels in each cabin for each passenger
Toilets
Air-conditioning
Charger & WIFI
Blankets & Pillow

Family Train Express Schedule

Way from Hanoi Station to Lao Cai Station (22:00 – 06:05)

21:00: Arrived at Hanoi Train Station for check-in procedure. Your online ticket would be exchanged for paper tickets at this point
22:00: Departed to Lao Cai Train Station
06:05: Arrived at Lao Cai Train Station
08:15: Arrived at Sapa for people who book the Transfer to Sapa from Lao Cai Train Station.

Lao Cai Station to Hanoi Station (21:30 – 05:35)

18:00: Start at Sapa Town for people who book the Transfer to Lao Cai Train Station from Sapa.
20:40: Arrived at Lao Cai Train Station for check-in procedure. Your online ticket would be exchanged for paper tickets at this point
21:30: Departed to Hanoi Train Station
05:30: Arrived at Hanoi Train Station

Confirmation

You will receive confirmation of your booking’s availability within 1 business day
If you do not receive an email from us, please check your Spam folder or notify us via Email / WhatsApp number.
Please notify us via WhatsApp number after make the reservation.

Additional Useful Information

Luggage Allowance

Each passenger can bring 20kg luggage
1 small handbag around 5kg

Seat type

Deluxe 4 berths & VIP 2 Berths

Other

Children with age 0 – 4 are free of charge as long as they share the seats with their parents
The duration of transfers may vary due to traffic conditions
Food and drinks are allowed for consumption inside the vehicle, with consideration to maintaining cleanliness during the trip

Cancellation Policies

More than 72 hours before the starting time: 100% refund but with USD 2 / person as handling fee
48 hours to 72 hours before the starting time: 50% of the total tour price will be refunded
Within 48 hours before the starting time: No refund
Passenger not showing up: No refund